- October 9, 2019
- Posted by: Bovend Saor Sitinjak
- Category: Agenda, Berita Lokal, ekonomi & bisnis, Elektronik, Informasi, Jasa & Pelayanan
Grab, everyday super app terkemuka di Asia Tenggara, terus memberikan pelayanan yang terbaik sepanjang tahun 2019. Grab berkomitmen untuk memberikan pelayanan, kenyamanan dan berkontribusi aktif dalam menyediakan transportasi yang aman bagi semua kalangan masyarakat di Bumi Sriwijaya.
Demi mendukung program tersebut, sebagai wujud komitmen Grab untuk menyediakan pelayanan serta pengalaman yang terbaik bagi seluruh pengguna di Tanah Air, Rabu (09/10), Grab Palembang meluncurkan fitur GrabNow khusus pengunjung Palembang Icon. GrabNow merupakan fitur yang mempermudah penumpang untuk memesan layanan GrabBike dengan cepat.
Acara tersebut turut dihadiri oleh pejabat dari Dinas Perhubungan Provinsi Sumatera Selatan, Dinas Perhubungan Kota Palembang, serta pihak Kepolisian dari Polresta Palembang.
Acara dilanjutkan dengan pemotongan pita serta pelepasan balon, sebagai makna bahwa GrabNow sudah bisa dinikmati oleh masyarakat Kota Palembang yang berada di Mall Palembang Icon.
Menurut 2W City Manager Grab Palembang Andi Balqis Yunus, tujuan peluncuran GrabNow adalah untuk mempermudah pengunjung setia Palembang Icon dalam menggunakan layanan GrabBike dengan cepat dan tidak perlu menunggu lama-lama lagi.
Penumpang dapat langsung mendatangi pengemudi GrabBike terdekat di Grab Lounge, dan bisa memesan dengan pengemudi tersebut.
Ia menambahkan, fitur ini sangat mudah digunakan oleh para penumpang.
“Cukup datang langsung ke mitra Grab yang ada Grab Lounge Palembang Icon, lalu dekatkan HP penumpang dengan driver. Dalam hitungan detik, penumpang sudah bisa jalan sesuai titik yang ditentukan,” ujar wanita yang akrab disapa Balqis tersebut.
Balqis berharap, dengan hadirnya fitur GrabNow di Palembang, bisa membantu dan mempermudah penumpang dalam menggunakan jasa GrabBike.
“Karena GrabNow ini lebih efisien dan praktis, tidak perlu menunggu, langsung bisa naik Grab. Ke depan, bisa memperluas layanan GrabNow di beberapa pusat keramaian lainnya,” ungkapnya.
Beberapa fasilitas yang sudah bisa dinikmati untuk mempermudah para penumpang dan mitra Grab di kota Palembang, salah satunya adalah Pick up Point/Drop off Point yang berada di Palembang Icon. Fasilitas ini agar lebih memudahkan pengguna dalam menentukan titik untuk bertemu.
Selain itu, ada Grab Lounge yang mudah ditemukan oleh para pengunjung dan mitra pengemudi, di sisi luar mall. Selain pengunjung, mitra GrabBike juga dapat menggunakan fasilitas Grab Tent yang tersedia di area Grab Lounge.
Fasilitas ini disiapkan untuk menunggu penumpang, dan salah satu solusi yang diperkenalkan Grab untuk menjadikan mitra pengemudi lebih tertib dalam menurunkan dan menjemput penumpang.
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